Warmly, The uAttend Team uAttend’s customer support is available either by phone (1-800-518-8925, then press “2”), or by email at support@uAttend.com. All of my questions have been answered in a matter of minutes. If your card details have changed here’s how to update your details: The software is supported by uAttend customer service team that is available by phone M – F 5:00 AM – 6:00 PM Pacific and Weekends 7:00 AM – 3:30 PM. Employees can use a physical clock, the uAttend app, a touch-tone call or the Web. A Common Problem, A Story Of Poor Customer Service And How To Fix It. The Customer is able to permanently destroy any finger-scan or facial-scan data, even if processed by us, and is responsible for permanently destroying any finger-scan or facial scan data as required by applicable law. We’ve carried this philosophy over to uAttend, making customer service and satisfaction our main mission and goal. Are you an amazing Web Developer with experience using Microsoft technologies? Request Demo . Tons of functionality within the system if you want to take the time to play with it. Email Us . Backed by the manufacturer's limited lifetime warranty. Unlimited Customer and Technical Support (available 7 days a week), lifetime data storage, and free software upgrades. Overall, we were happy with uAttend's level of customer service. Set up is as simple as you want it to be. Support uAttend employee Scheduling feature now live! Warmly, The uAttend Team Text: (760) 278-6623 Call: (800) 518-8925 Email: Support@trackmytime.com Tag: customer service. Our customer service team is available 7 days a week and they would be more than happy to walk you through any of these features so don't hesitate to reach out. Support. Low monthly subscription required (sold separately). The Customer is able to permanently destroy any finger-scan or facial-scan data, even if processed by us, and is responsible for permanently destroying any finger-scan or facial-scan data as required by … For a personalized touch, the app displays your company logo upon login once you’ve added it to your existing uAttend account. Our customer service team is available 7 days a week and they would be more than happy to walk you through any of these features so don't hesitate to reach out. What happens if a device stops working? 1,323. Read honest and unbiased product reviews from our users. Cost effective and good customer service. Customer Support: 4.8 / 5 Processing Point became successful in merchant services due to our quick support response times and our personal relationships with customers. Customer Service . Much, much, more! Find helpful customer reviews and review ratings for uAttend BN1500 at Amazon.com. Warmly, The uAttend Team Text: (760) 278-6623 Call: (800) 518-8925 Email: [email protected] Why is it that we have to, sometimes, call back to get the service we want? Self Service Online Help – Find the information you need, when you need it. uAttend touts the ability to capture every punch in the cloud, no matter where it comes from. Includes lifetime warranty, unlimited Customer and Technical Support, lifetime data storage, and free software updgrades. Home > Support. This site uses cookies: Find out more. When we thought we needed a new timeclock, the service department helped me walk through an update that seemed to take them forever to get to work. uAttend CB6500 Best Employee Time Clock in New Zealand with RFID proximity card or pin-code clock in and out options. Find helpful customer reviews and review ratings for uAttend BN6000 Biometric Fingerprint Time Clock at Amazon.com. Whether in retail, ... 01761 410015 E: hello@uAttend.co.uk. Read honest and unbiased product reviews from our users. Our customer service team is available 7 days a week and they would be more than happy to walk you through any of these features so don't hesitate to reach out. "UAttend is very user friendly and when I have a question, customer service is very prompt in responding with an answer along with being very friendly and helpful." The solution includes cloud-based time and attendance software. The uAttend mobile app works in conjunction with uAttend’s Cloud-Connected Time and Attendance System. Great product! How does a CMO or Customer Service … Customer stories; Search for: Search. Companies. Take a look at how to use our latest uAttend by Chronologic feature - scheduling! Learn about uAttend. How HR can support staff to provide better customer service. Employees appreciate the convenience of in and out punching in the palm their hands while administrators and supervisors manage timecards with ease. 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